Tag: overflow support

On Site & Off Site Document Scanning, Data Entry and Document Management Services in NJ

Posted on by accsesnj

Our records management services include conversion of paper to digital, digital to microfilm, microfilm to digital, and microfilm processing for both 16 and 35 mm film.  We are well versed in the regulations for microfilm and imaging and can complete any state required paperwork associated with these services. We provide paperless agenda services that allow your board, committee, and counsel to avoid needless paper creation.  Our teams can organize your records storage areas, help you with disposition paperwork and provide shredding, and provide data entry for inventory management systems.  All work is done in accordance with N.J.A.C. 15:3 regulations.

Document Conversion, Management, and
Microfilm Solutions Services for New Jersey

ACCSES NJ is a leading provider of document management, document scanning & microfilm conversion services throughout New Jersey.

ACCSES NJ’s unique approach to solving our clients’ needs has allowed us to produce over 150 Million images over the past 6 years. ACCSES NJ works with corporate partners & government agencies.

Our services include:
•Document Conversion
•Small paper format
•Large format documents (ie engineering drawings, building plans)
•Book Scanning
•Microfilm Conversion
•Microfiche Scanning
•Aperture Cards

For a more practical & cost-effective approach, contact us today

Click Here to learn more about ACCSES NJ

Contact Center

Posted on by accsesnj

We pride ourselves on making your contact center a point of pride. With decades of experience across a variety of industries, our team can tackle any and all aspects of your contact center needs — from requirements definition, planning, and development through ongoing operations — and specializes in providing efficient solutions for complex challenges, like extensive call handler training or complex systems integration.

Our team of in-house trainers and system integration professionals combine to offer you a customized, cost-efficient and effective solution. And our carefully screened and highly trained team of customer service professionals deliver quality and caring service that sets you apart. All of our call handlers receive least six weeks of targeted information processing and customer service training to prepare them for the exact type of challenges they’ll encounter in your contact center environment.

Our specific resources, experiences, and services include:

Our Services

  • IT help desk (Tier I and II)
  • Information and referral lines
  • 24×7 telephone answering services
  • After-hours emergency and crisis support
  • Customer service lines and complaint processing
  • Employee response services
  • Facility reservations and payment processing
  • Inbound order processing
  • Media information lines
  • Outbound surveys
  • Overflow support